Elite Havens - Concierge

Concierge Experience

When you stay at an elite haven, you have the immeasurable advantage of having the Elite Havens’ Concierge team at your service. Our able team is on-hand to suggest, book and arrange unique experiences which will go a long way in making your holiday memorable. Everybody knows Phuket for its nightlife but did you know that it was also labelled the ‘City of Gastronomy’ by UNESCO? Ask the Concierge to book you a spot on the coveted ‘Chef’s Tour of Old Town’, where you get a chance to explore Sino Portuguese architecture while sampling hidden street eats that only locals know about. They can also help you secure that elusive restaurant reservation or gain VIP access to some of the island’s most exclusive venues. Or you could Explore Phuket at your own pace with a personal guide. Get local insights into the history and culture of the island and the significance of some of the blessings that are bestowed at the temples.

Adventure enthusiasts will love wakeboarding along Anthem Wake Park’s 650-metre track with music and training included. Or perhaps a bike tour where you pedal through plantations, jungles and fishing villages, exploring the island’s natural beauty. What’s an island holiday without getting wet? The Andaman Sea is a treasure trove of corals and marine life and Phuket has a slew of islands nearby where you can snorkel and marvel at the underwater world. Phuket ranks as one of the world’s top 10 scuba diving destinations, and for good reason. The spectacular reefs, variety of aqua life and an array of dive spots make it a favourite amongst scuba divers of all levels. The Concierge will be happy to make all the arrangements for you, luxury yacht included, or can offer insights into which charter to select from the many available.

Speaking of luxury yachts, the team can also help you hire a fully crewed sailboat to explore Phuket’s best kept secrets, in complete luxury. Or perhaps a long tail boat to go island hopping and visit some of the stunning islands in picturesque Phang Nga Bay. Get that perfect holiday picture against the limestone cliffs and enjoy a picnic lunch on one of the spectacular islands. A memorable day, to say the least.

Take advantage of the tropical weather and tee off at one of the many golf courses on the island, each more scenic than the other, featuring water bodies, natural hazards like towering trees and even one which is designed along the terrain of an old tin mine! Tee off times can be booked by the Concierge team and transfers arranged, so that you can concentrate solely on your game.

One of the most unique experiences on the island is a visit to Phuket Elephant Sanctuary, a haven for retired and rescued elephants. The Elite Concierge can book you on a half-day or full-day tour wherein you can observe the gentle beasts go about their daily chores. What more, you are given the opportunity to feed them, an up-close-and-personal moment that you are sure to remember.

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional masseuse, centre yourself with a yoga session or even take a private healing lesson with a skilled therapist. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive, to entertainers and decorations to delight your group for a special occasion, at elite havens, we go the extra mile to ensure all your wishes are fulfilled.

  • 5 BEDROOM VILLA
  • FULLY STAFFED
  • PRIVATE POOL
  • PRIVATE CHEF

Guest Reviews

  • October 7th, 2019 - October 10th, 2019

    Wonderful villa. Great views. Incredible hopeful, warm and professional staffs. All in a perfect holiday. Thanks for a memorable holiday of the lovely Thai Hospitality.

    Cheuk Hong N, Hong Kong
  • August 9th, 2019 - August 12th, 2019

    Wonderful villa. Perfect for a relaxed holiday. We have enjoyed our three days here, looked after extremely well by Ek, chef Kwan and rest of the staff. Thank you for exceptional service, yummy food in the well maintained surrounding.

    Sanjay P, India
  • December 24th, 2018 - January 3rd, 2019

    What a wonderful holiday! Amazing villa and the most gracious, available, kind, professional team at our villa. Everyday was welcomed with a smile. Every requests satisfied by the entire team. Thanks for making our holidays special!

    Alessandra C, Italy
  • November 14th, 2018 - November 18th, 2018

    Thank you for taking good care of us. We enjoyed our stayed alot. The food was very yummy.

    Justin K, Thailand
  • November 3rd, 2018 - November 6th, 2018

    This was our second trip at this villa and it didn't disappoint. A beautiful villa, friendly and attentive staff and some of the best food we've had in Thailand. We will be back.

    Jayne M, Thailand
  • October 6th, 2018 - October 8th, 2018

    Thank you for a wonderful stay. The house is amazing and the service was fantastic. Would love to come back and visit again.

    Marissa Z, Singapore
  • September 18th, 2018 - September 22nd, 2018

    Thank you so much for your warmth and hospitality. The food, your kindness was incredible and made our holiday even more worthwhile. Thank you is not enough. Hope to see you soon!

    Sonia B, Thailand
  • July 14th, 2018 - July 17th, 2018

    This is a wonderful villa and wonderful service. The staff are very nice and helpful. Will come again.

    Rebecca C, Hong Kong
  • July 6th, 2018 - July 13th, 2018

    This is our third visit to the villa, which will give you some idea of how much we love it. The place is being very well looked-after and retain its charm, visit-after-visit. The staff have been very welcoming, looking after our every need. They go about their business in a quiet, unobtrusive manner, yet get so much done. Thanks to everyone and special thanks to Bhandaris. We hope to be back soon.

    The Tripathis, Dubai
  • June 29th, 2018 - July 2nd, 2018

    Thank you very much for the wonderful care for our stay here at the villa for all three nights all food were awesome and one of the best I've ever had in Thailand. All the staff are friendly and nice. You've all given an unforgettable trip. Thank you all.

    Dongqi W, China
  • March 31st, 2018 - April 7th, 2018

    Thank you so much for a wonderful stay in this special villa. We have loved swimming in the gorgeous pool and relaxing in the comfortable rooms. Most of all we have enjoyed the wonderful food and the immense kindness and thoughtfulness of Ning and her team. We would love to come back some day.

    Claire S, Hong Kong
  • February 13th, 2018 - February 17th, 2018

    We family members enjoyed our 2018 Chinese spring festival here and it's amazing. The villa itself looks perfect, even beyond our original expectation. The staff team are really wonderful. They prepare every meals delicious and lovely for us, and special meal for my 13 month old son. They even prepare special Chinese New Year dinner for us. We love them all. If we'll come back to Phuket again, this villa will definitely be our choice.

    Xi Y, China
  • December 22nd, 2017 - January 6th, 2018

    Our family had a beautiful vacation and the villa provided every comfort that we needed during our stay. The kids loved the pool and yards, whilst adult read books and relaxed. We had one of the most amazing vacation so far, and already planing for next year. Staff led by Ai were amazing, best service and we could not get enough of the food. Each meal was delicious. Thank you for having us and I'm sure the villa will make good memories for many other families.

    Shinezaya B, Mongolia
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